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Privacy & data

Plain language. No surprises.

Last updated: 23 July 2026

What happens when you ask for guidance

When you describe a situation and tap “Get guidance”, that text is sent to Google’s Gemini API to generate a personalised response. The model is instructed to follow Calm Parent’s teacher-designed guidance framework and safety rules. Google processes it on their servers in accordance with their API Terms of Service. When you use the Gemini API (not the consumer app), Google does not use your prompts to train their models by default.

Your situation text is not stored permanently on our servers. Vercel (our hosting provider) may retain standard server logs — including request data — for a short period for operational purposes.

If you sign in

Your account (email address) and any guidance or notes you choose to save are stored in Supabase, a cloud database hosted in the United States. This data is retained until you delete your account or request deletion.

Child profile details you add (name, age, notes on what worked) are stored in your account and are private to you. We do not read, sell, or share them.

Payments

Subscription payments are handled by Stripe. We never see or store your card details. Stripe may store your email address and billing information in accordance with their privacy policy.

Children’s data

Calm Parent is for parents and caregivers — not children. We do not knowingly collect data from anyone under 13. Child profiles (name, age, notes) are entered by you as the parent and are stored privately in your account.

Rate limiting

To manage costs, we track how many guidance requests are made per IP address each day using Upstash Redis. This counter is not linked to your identity and expires after 24 hours.

Your rights

You can delete your account and all associated data at any time from Settings, or by emailing us at ayabloom.life@gmail.com. We will action deletion requests within 30 days.

Under Australian Privacy Law and applicable regulations, you may also request access to or correction of your personal information.

Contact

Privacy questions, access requests or deletion requests: ayabloom.life@gmail.com